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HLAA Website Survey for HLAA Leaders

HLAA News - October 15, 2021 - 7:56am

Dear HLAA Leaders,

HLAA is planning a new website launch slated for Summer 2022. We are looking for specific input from our HLAA leaders to help make this website better and more effective for people with hearing loss and our HLAA community. Your opinion matters. Please fill out this survey by October 29, 2021. To get started, click on the orange button below. You can share this survey with additional leaders of your chapter or state organization. Thank you for your time and participation.

 Take Survey 

Best regards,
Carla Beyer-Smolin
Chapter and Membership Coordinator

The post HLAA Website Survey for HLAA Leaders appeared first on Hearing Loss Association of America.

HLAA Receives Award from the TSA Recognizing Consumer Advocacy Partnership

HLAA News - October 13, 2021 - 10:07am

Lise Hamlin
Director of Public Policy
Hearing Loss Association of America

On September 19, HLAA received the good news that the Transportation Security Administration (TSA) was presenting its annual Coalition Partner award to HLAA during the agency’s 19th annual Disability and Multicultural Coalition Conference.

TSA noted in their press release that they recognized the Hearing Loss Association of America (HLAA) for “significant and exemplary collaboration during the past year. HLAA conducted training webinars for TSA staff on hearing loss, provided best practices for engaging with travelers with hearing loss and best practices for COVID-19 screening considerations including the issues staff need to be aware of when wearing masks. HLAA also provided data collected directly from consumer surveys as well as information on consumers’ experiences to better enable TSA to work directly with travelers with hearing loss.”

HLAA is pleased to work with TSA, providing information and education to TSA staff about hearing loss and how to communicate with people with hearing loss. As a result of our years of work with the Disability and Multicultural Coalition, the TSA website includes tips and information about going through TSA checkpoints for people with hearing loss. Disabilities and Medical Conditions | Transportation Security Administration (tsa.gov) In addition, travelers with disabilities may request assistance through the TSA screening checkpoint by reaching out to TSA Cares. Passenger Support | Transportation Security Administration (tsa.gov)

HLAA has partnered with the TSA Disability and Medical Condition Coalition since its inception and plans to continue to do so. If you have feedback for TSA, feel free to contact HLAA or TSA to make sure your concerns are known.

For questions or more information, email HLAA at inquiries@hearingloss.org.

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The post HLAA Receives Award from the TSA Recognizing Consumer Advocacy Partnership appeared first on Hearing Loss Association of America.

Public Policy Assistant

HLAA News - October 12, 2021 - 1:01pm

The Hearing Loss Association of America (HLAA) is the nation’s leading nonprofit organization representing people with hearing loss. HLAA opens the world of communication to people with hearing loss through information, education, support and advocacy. With more than 48 million Americans living with hearing loss, we work nationally and in local communities to provide vital assistance and resources to help people with hearing loss and their families live better lives.

Job Purpose:

To support HLAA’s public policy and advocacy program and enhance HLAA’s impact on public policy on a federal, state and local level, as it relates to people with hearing loss.

Job Summary:

Reporting to the Director of Policy, the Public Policy Assistant’s role is to support the work of the Advocacy Department.

Essential Duties and Responsibilities include but are not limited to: 

  • Implementing strategy for advancing policy goals.
  • Working with allies, stakeholders and coalitions.
  • Communicating with and educating members of Congress and their staff and agency officials through in-person meetings, written communications, and phone calls on HLAA’s public policy agenda.
  • Providing background information for HLAA’s communications and outreach efforts through articles in Hearing Life Magazine, e-news, blogs, webinar and online forums and other venues as developed.
  • Participating in social media activities to promote HLAA’s public policy agenda with members, public, Chapters and State organizations.
  • Assisting State Associations and HLAA Chapters and individual members in activities and strategies that support the federal and state public policy agendas.
  • Responding to queries from state and local leaders to help implement HLAA policy on the local level.
  • Tracking federal and state regulations and legislation and develop recommendations on HLAA’s positions to regulations and legislation.
  • Working with Industry and regulators.
  • Participating in coalitions of consumer organizations and professional organizations.
  • Communicating with members and constituents on a regular basis re: current policy issues.
  • Keeping staff informed of policy initiatives.

Education and Experience: 

A Bachelor’s degree (B.A. or B.S.) from a four-year college or university; Master’s preferred.

Relevant Experience: Advocacy and/or research experience at the national and/or state level on issues related to hearing loss and/or other relevant advocacy areas.

Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Experience in and comfort with communicating with high level Congressional and executive branch policymakers and staff.
  • Ability to use data in shaping policy messages.
  • Experience in coalition-building and working in a team environment.
  • Ability to communicate complex information clearly in writing and in oral presentations to a range of audiences.
  • Strong organizational and interpersonal skills.
  • Personal qualities of integrity, credibility and professionalism.
  • Must be a proactive, hands-on strategic thinker who will own, in partnership with the Executive Director, and develop policy plans and initiatives.
  • Solid experience in the nonprofit environment.
  • Ability to produce quality materials within tight timeframes and simultaneously manage several projects.
  • Comfort as self-starter but also enjoys working with a team.
  • Ability to participate in and facilitate group meetings.
  • Ability to travel as needed.

 Technical Skills: 

  • Word processing, knowledge of research using the Internet, social media.
  • Knowledge of hearing assistive technology a plus.

Work Environment:

Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work. Travel to national convention and other meetings may be required.

Supervisory Responsibilities:

None

How to Apply:

For serious inquiries, please apply with a resume and cover letter, including salary requirements to advocacyjob@hearingloss.org.

Location:

Rockville, Maryland 

Type:

Part-time

HLAA is an Equal Opportunity Employer committed to an equitable and inclusive workplace.

The post Public Policy Assistant appeared first on Hearing Loss Association of America.

Have you seen the latest Hearing Life E-News?

HLAA News - October 1, 2021 - 9:51am

Dear HLAA Leaders and Community,

Have you seen the latest Hearing Life e-News? Sign up to have Hearing Life e-News delivered to your inbox twice per month. Hearing Life e-News keeps readers and HLAA leaders up to date on the latest news and information on hearing loss and hearing health. Each issue features high-interest content on HLAA’s advocacy efforts, and updates on HLAA webinars and virtual meetings, the Walk4Hearing, Convention and information on HLAA Chapter happenings.

Here are some highlights from the latest issue:

Sign up today to receive the Hearing Life e-News!

Best regards,
Carla Beyer-Smolin
Chapter and Membership Coordinator

 

The post Have you seen the latest Hearing Life E-News? appeared first on Hearing Loss Association of America.

HLAA Position: Database Coordinator

HLAA News - September 29, 2021 - 1:38pm

The Hearing Loss Association of America (HLAA) is the nation’s leading nonprofit organization representing people with hearing loss. HLAA opens the world of communication to people with hearing loss through information, education, support, and advocacy. With more than 48 million Americans living with hearing loss, we work nationally and in local communities to provide vital assistance and resources to help people with hearing loss and their families live better lives.

Position Summary:

The Database Coordinator oversees the daily operation of the organization’s relationship management database, including updating constituent, HLAA Chapter, member and donor records, and recording and tracking gifts and donor prospects.

The Database Coordinator serves a primary role in ensuring data accuracy, gift recording and acknowledgments, and reporting. This position also provides support to staff by analyzing constituent and donor data, assisting with creating reports, training staff in the primary use of the database, and implementing policies to guide data entry.

The position reports to the Director of Development and works closely with the Director of Finance and Operations.
 
The Database Coordinator will:

  • Maintain the organization’s relationship management database, including updating constituent, HLAA Chapter, member and donor records, compiling biographical information, data entry, importing data, and creating and running reports and queries.
  • Process incoming donations, matching gifts, memberships, and registrations to ensure that all are recorded and acknowledged accurately and timely.
  • Generate and mail acknowledgment letters, and work with staff to ensure all letters are current.
  • Create, maintain and run reports that track donations, membership, and fundraising progress, and generate lists for appeals, stewardship, e-News, magazine and annual report distribution.
  • Update and keep current various funds, campaigns and appeals, and work with staff to effectively identify segments of data for analyses and targeting.
  • Implement event registrations, assist with the Unified Membership Program, and integrate data from separately tracked initiatives with the relationship management database.
  • Follow and provide input on policies and procedures to ensure the integrity and security of data.
  • Respond to constituent inquiries regarding membership, donations and event registrations.
  • Answer phone calls as needed and direct calls to the appropriate staff member.
  • Other duties as assigned.

Education and Experience:

Bachelor’s degree or equivalent experience.
Minimum of 3 years of experience with Raiser’s Edge.
Nonprofit experience preferred.

Required Knowledge, Skills and Abilities:

  • Knowledge and experience working with Raiser’s Edge NXT and how it communicates with systems such as Online Express, Luminate Online, and other software.
  • Proficiency in database administration, prospect and constituent management, data imports and exports, and developing reports.
  • Understanding of databases and best practices as they relate to data entry and integrity.
  • Excellent analytical, organizational and communication skills.
  • Interest or experience in nonprofit development and member or donor relations.
  • Strong customer service orientation and ability to address inquiries from constituents by phone and email.
  • Ability to understand staff data needs and translate between these needs and data output to produce effective reports.
  • Ability to organize and prioritize work, be proactive, problem-solve, and manage multiple projects.
  • Comfortable working in a team where attitude and work ethic matters.
  • Proficient in Microsoft 365 Office; Excel, Word, Outlook and Teams.

Work Environment:

Working conditions are normal for an office environment. Work might require occasional weekend and/or evening work. Travel to HLAA annual convention is required. 

How to Apply:

For serious inquiries, send an email with resume and cover letter, including salary requirement, and “Database Coordinator” in the subject line to developmentjob@hearingloss.org.

Location: Rockville, Maryland 
 
Type: Full-time

HLAA is an Equal Opportunity Employer committed to an equitable and inclusive workplace.

The post HLAA Position: Database Coordinator appeared first on Hearing Loss Association of America.

HLAA Position: Digital Communications Associate

HLAA News - September 29, 2021 - 1:23pm

The Hearing Loss Association of America (HLAA) is the nation’s leading nonprofit organization representing people with hearing loss. HLAA opens the world of communication to people with hearing loss through information, education, support and advocacy. With more than 48 million Americans living with hearing loss, we work nationally and in local communities to provide vital assistance and resources to help people with hearing loss and their families live better lives.

Position Summary:

This position is responsible for supporting public engagement, communications and program-related projects across HLAA. This position is integral to executing HLAA’s communications and social media strategy, fine tuning its voice, raising visibility, and clearly articulating messaging to internal and external constituencies. This position will manage projects, including media outreach, digital and social media, editorial and collateral materials, multimedia, etc. Primary goals include growing social networks to reach more people and mobilizing constituents to take action on hearing health and hearing loss.

The Digital Communications Associate will monitor and update content for HLAA’s website and social media and develop content for marketing email blasts. He or she will segment, import email blast distribution lists and complete digital research and analytics.

HLAA will have a new website in the next year, so this is an exciting time to join our team! The position reports to the Director of Communications and works closely with the Digital Communication and Web Specialist and a graphic designer.

Key Responsibilities:

  • Support the Digital Communication and Web Specialist with updates to HLAA’s website, hearingloss.org through the WordPress platform, focusing on the HLAA information and resources content web pages and the HLAA blog.
  • Support the implementation of communications activities for HLAA, including press outreach, website content, social media, editorial and collateral materials, multimedia, etc.
  • Draft and publish social media posts to HLAA’s social media channels independently, or through the use of Hootsuite. Collaborate with the Director of Communications on the social media calendar to include regular/daily posts on Facebook, Twitter, Instagram and LinkedIn. Drive HLAA’s social media accounts to engage and grow our online community.
  • Create, edit, post and boost timely and engaging content to all social media and digital channels including the website, blogs, social media platforms and micro-sites that meet high standards of editorial quality, relevance, readability, and accuracy.
  • Manage HLAA’s image library.
  • Draft editorial and graphic content for the Hearing Life e-News and other reports. Subscribe to “hearing help” and other relevant alerts to contribute news articles to the e-News and social media.
  • Pull and monitor website, marketing email blast and social media analytics for weekly and quarterly reports using Google Analytics, GetResponse (email blast client reporting), and Hootsuite. Support the Digital Communication Specialist with A/B testing on email blasts.
  • Segment and import HLAA marketing email blast distribution lists into GetResponse. Work across HLAA teams to update HLAA email blast subscriptions lists.
  • Build marketing email blasts in GetResponse in collaboration with the Digital Communication and Web Specialist.
  • Provide general administrative and technical support as assigned by the Director of Communications.
  • Collaborate effectively with Communications colleagues and across the organization.

Education:

Education and experience equivalent to graduation from an accredited college or university with a bachelor’s degree in Communications, Marketing, Public Administration, Business Administration, or a closely related field.

Experience:

  • Innovative thinker with a minimum of 3 years of communications, public relations or media relations or equivalent field.
  • Must possess a solid understanding of the social media universe including, but not limited to: YouTube, Twitter, Facebook, Instagram, Snapchat, forums, wikis and blogs.
  • Demonstrated ability in synthesizing high-level social media strategy, issuing campaigns and newly emerging technology into a compelling narrative for different audiences.
  • Experience with content creation on digital and social platforms.

Required Knowledge, Skills and Abilities:

  • Knowledge and experience using Content Management Systems to post content online through WordPress, as well as best practices in social media. Experience working on and supporting work connected to marketing email blasts. Expert knowledge of social media platforms.
  • Exceptional copywriting and editing, analytical, organizational, and verbal and written communication skills. Knowledge of Associated Press (AP) style is a plus.
  • Proficiency in data imports and exports to pull reports using a database and/or Google Analytics.
  • Strong customer service orientation, preferably in a nonprofit or association setting.
  • Ability to organize and prioritize work, be proactive, take initiative, problem-solve, follow-through, and manage multiple priorities.
  • Comfortable working in a team where attitude and work ethic matters.
  • Office 365 proficiency; Excel, Word, Teams, Outlook, etc.
  • Experience working with the Adobe Creative Suite (Photoshop) is a plus.

Work Environment: 
Working conditions are normal for an office environment. Work might require occasional weekend and/or evening work. Travel to HLAA’s annual convention in June is required. Please note that all HLAA staff are currently working remotely four days per week and in the office in Rockville, Maryland one day per week during the COVID-19 pandemic.

To Apply: Send a cover letter (including salary requirement), résumé and three writing samples to communicationjob@hearingloss.org with “Digital Communications Associate” in the subject line by October 31, 2021. No phone calls please.

HLAA is an Equal Opportunity Employer committed to an equitable and inclusive workplace.

The post HLAA Position: Digital Communications Associate appeared first on Hearing Loss Association of America.

Welcome Back, HLAA Chapters and State Organizations!

HLAA News - September 17, 2021 - 11:07am

Dear Chapter and State Leaders,

Welcome back to a brand new season! There is lots of exciting activity in the HLAA Community. HLAA Chapters and State organizations continue to be resilient, constantly adapting and adjusting their plans on how to hold meetings this fall due to the ongoing challenge of this pandemic. We appreciate the support you have for each other and your communities, and we know you’ll make the best decisions based on your circumstances.

Many chapters have decided to continue to meet safely with virtual meetings, some are attempting in-person meetings/social gatherings and others are considering hybrid meetings. If your chapter is struggling with adapting to virtual meetings or needs assistance, please contact us and we’ll be glad to help in any way we can.

One thing remains: HLAA Chapters are a place where it’s okay not to hear well. The HLAA mission is fully alive in our local chapters providing information, education, support and advocacy.

Please note the following:

Chapter Updates are due by October 1, 2021. Find the form here. Please add an update as to your current status in this pandemic – if you are meeting online or not meeting, and if you need assistance.

HLAA membership brochures and publications have been revised due to HLAA’s new address. Please remind chapter members that the new address for HLAA is 6116 Executive Blvd, Suite 320, Rockville, MD, 20852, and that Online Membership is no longer offered due to the Hearing Life digital magazine being free and open to the public here. Revised membership brochures and publications can be ordered from the HLAA Online Store.

 Chapter Leader Resources – See past chapter development workshop recordings and resources.

HLAA Online Community – Get connected and share ideas in these special interest groups. 

HLAA Calendar – See upcoming HLAA events and local chapter and state meetings around the country. We encourage HLAA Leaders to list your chapter and state meetings on the HLAA Leaders Group.

Upcoming Events:

Walk4Hearing starts this Sunday in NYC! – The Fall Walk4Hearing season returns with in-person events! NYC Walk4Hearing is presenting special livestream coverage this Sunday, September 19 at 9:30 a.m. ET. HLAA Chapter and State Organization leaders are invited to tune in and join the Walk festivities from your home. Join us on Zoom to experience the excitement of Walk4Hearing, chat with HLAA Executive Director Barbara Kelley and show your support for the community! See the Walk4Hearing website for more information about future in-person events.

September 23, 2021 – “We Hear You, Now Hear Us”: Roxana Rotundo, Holly Cohen, Shari Eberts and Toni Iacolucci dig deep to share their experiences living with hearing loss for this first-of-its kind documentary. Register here to have a private screening of the film in advance of the Zoom Event. Then, join the Talkback with another star, Gael Hannan, who will lead a discussion with the film’s producers and stars. The video link for the documentary can be shared with chapter members to encourage them to join this Talkback event.

September 27, 2021 – Chapter Development Workshop with Christopher Furlan, IDA Institute: Explore the Future of Hearing Care: Are You Ready?

October 11, 2021 – National Hospital Safety Program: The program’s goal is for the audience to learn about the unique accommodations certain hospitals from around this country have for people with hearing loss. Each of the Zoom meeting presenters are passionate advocates and will talk about the accommodations their hospitals provide for people with hearing loss. 

Please continue to stay safe and be well. We wish you a successful year ahead!

Best regards,
Carla Beyer-Smolin
Chapter and Membership Coordinator

 

The post Welcome Back, HLAA Chapters and State Organizations! appeared first on Hearing Loss Association of America.

Join Me When the Stars Come out on September 23

HLAA News - September 14, 2021 - 10:01am

Barbara Kelley
Executive Director
Hearing Loss Association of America.
Follow Barbara on Twitter:
@BKelley_HLAA

“Stargazing is a free, constantly changing show that allows for great conversation and bonding. It fosters inspiration and imagination, alleviates stress and increases happiness. More importantly, it’s an activity enjoyed by people of all ages in all parts of the world.” [Source: Google, of course!]

You might think I’m talking about the celestial skies sparkling with The Big Dipper, Ursa Major, Saturn and its rings–but I’m not. I’m talking about four shining stars of the documentary “We Hear You, Now Hear Us.”

Roxana Rotundo, Holly Cohen, Shari Eberts and Toni Iacolucci dig deep to share their experiences living with hearing loss for this first-of-its kind documentary. Register here to have a private screening of the film in advance of the Zoom Event. Then, join the Talkback with another star, Gael Hannan, who will lead a discussion with the film’s producers and stars.

I promise you great conversation, bonding and inspiration when the HLAA stars come out on September 23. Register now for this free, star-studded Zoom Event.

By the way, do you know there are free apps to stargaze? They’re really cool. You open the app, point your phone to the night sky and you can see better than through a telescope with clear identifications of what you’re seeing.

Let’s do some stargazing!

At all life stages, communication and good hearing health connect us to each other, our communities, and the world. Don’t let hearing loss limit you — early intervention can ensure that people with hearing loss are able to achieve their full potential. Learn more at HearWellStayVital.org.

For questions or more information, email HLAA at inquiries@hearingloss.org.

Would you like to receive HLAA blog posts like this, and other news delivered right to your email? Sign up here.

Email:

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The post Join Me When the Stars Come out on September 23 appeared first on Hearing Loss Association of America.

How to View Award-Winning Hearing Loss Documentary “We Hear You”

HLAA News - September 7, 2021 - 10:08am

Carrie Johnson
Director of Communications
Hearing Loss Association of America

Lights . . . camera . . . action! HLAA is hosting an exclusive “We Hear You” Zoom Event featuring a Talkback with the documentary’s producers.

Register here to watch the film and to attend the Talkback.

Two weeks before the event, you will receive a link via email to the film on Vimeo. The link expires when the Talkback begins on Thursday, September 23 at 7 p.m. ET. The film has closed captions including English translations for the parts of the film that are in Spanish.

Note: Make sure to view the film before the Talkback. It will not be shown at the Zoom Event.

The Talkback will provide a behind-the-scenes look at the making of the documentary and give the filmmakers the opportunity to hear from you—the hearing loss community. You will receive a link to the Zoom Event when you register. We look forward to a fun and lively conversation about the film.

Please register here to request the link to watch the film and to attend the Talkback with the producers.

At all life stages, communication and good hearing health connect us to each other, our communities, and the world. Don’t let hearing loss limit you — early intervention can ensure that people with hearing loss are able to achieve their full potential. Learn more at HearWellStayVital.org.

For questions or more information, email HLAA at inquiries@hearingloss.org.

Would you like to receive HLAA blog posts like this, and other news delivered right to your email? Sign up here.

Email:

Follow HLAA and “Like” us on Facebook today!

The post How to View Award-Winning Hearing Loss Documentary “We Hear You” appeared first on Hearing Loss Association of America.

Missing Lily

HLAA News - August 31, 2021 - 9:28am

Kevin H. Franck, Ph.D
Chair of the HLAA Board of Directors.

I had a dog named Lily – a cockapoo (though in Australia they’d call her a spoodle). She passed away recently. Like many of you who have pets, I think she was the best pet ever.

Lily lived just over 15 years and was a healthy dog her whole life. She lost her hearing a few years ago. She had no risk factors for hearing loss – no ototoxic drugs, no rock concerts, no motorcycle riding. She just lost her hearing just as many people do as they get older.

I found it fascinating to witness how she learned to live with her hearing loss. Before she lost her hearing, she’d sleep on a couch somewhere in the house but would meet us at the door when we came home because she heard us coming. I swear she expressed embarrassment when we’d wake her from her nap when we came in unalerted. So, she moved her perch to where she could see us walk in. She’d no longer get excited when I’d say, “want to go out??” (because of the cookie when she’d come back in). So, she learned to have the same excitement to an arm wave. She used to get freaked out when other dogs barked at her on walks and would escalate the situation. Not sensing this aggression with her hearing loss, her calmness cooled the situation and after a proper greeting both were on their way. I think she also learned to use the cues of a couple of cats we later acquired, but I doubt she would have ever admitted to that.

I’ll miss Lily the dog for a long time.

Hear Well. Stay Vital. Get your hearing checked today!.

For questions or more information, email HLAA at inquiries@hearingloss.org.

The post Missing Lily appeared first on Hearing Loss Association of America.

Barbara Kelley Was Overheard Saying . . .

HLAA News - August 24, 2021 - 10:05am

HLAA Executive Director Barbara Kelley spoke with Colleen Chapman on Episode Two of Frequency Therapeutics “Overheard at Frequency” podcast. The conversation focused on advocacy victories and ongoing HLAA efforts, the impact of hearing loss on lives and careers of those at all ages and the dynamic work of local HLAA Chapters. HLAA Chapters are a place where people can find information and support.

As Colleen shared, “Hearing loss will ultimately affect four times as many people in the U.S. as cancer.”

“Hearing health has now started being considered as part of overall health. Hearing health creates connections that cannot be replaced,” said Barbara Kelley, executive director of HLAA.

HLAA’s Externally-Led Patient-Focused Drug Development Meeting was also discussed. “Through the EL-PFDD meeting, I heard more stories about those living with hearing loss. Hearing from others helps to push solutions to hearing loss forward,” said Barbara Kelley.

So, what’s next for hearing health? Technology is one piece of the puzzle. HLAA also looks forward to seeing more people be able to live well with hearing loss when over-the-counter hearing aids become available for only those with mild to moderate hearing loss. “I dream that we have more solutions and treatments for hearing loss,” said Barbara Kelley.

At all life stages, communication and good hearing health connect us to each other, our communities, and the world. Don’t let hearing loss limit you — early intervention can ensure that people with hearing loss are able to achieve their full potential. Learn more at HearWellStayVital.org.

For questions or more information, email HLAA at inquiries@hearingloss.org.

Would you like to receive HLAA blog posts like this, and other news delivered right to your email? Sign up here.

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The post Barbara Kelley Was Overheard Saying . . . appeared first on Hearing Loss Association of America.

Seeking Front Desk Assistant

News from NAD.org - August 24, 2021 - 7:14am

The National Association of the Deaf (NAD) seeks an enthusiastic and dedicated Front Desk Assistant to work at its Silver Spring office to support the Office Manager with Front Desk communications. The ideal candidate should have a friendly and easy going personality while also being very perceptive and disciplined. The Front Desk averages about 10-15 calls and emails per day, we’re looking for someone who has a fantastic customer-oriented approach. 

Position open until filled, candidate will start as soon as possible.

RESPONSIBILITIES
  • Will work with and report directly to the Office Manager; 
  • Greet and welcome guests;
  • Answer questions and address complaints;
  • Answer all incoming calls and redirect them; 
  • Review, sort, and forward emails;
  • Cover Front Desk shifts;  
  • Complete urgent requests; and
  • Other duties as assigned.
QUALIFICATIONS & SKILLS
  • Have at least a high school diploma or Equivalency Certificate (GED), with a college degree preferred.
  • Show a strong commitment to the NAD mission of preserving, protecting, and promoting the civil, human, and linguistic rights of deaf and hard of hearing people;
  • Capable of comprehensive strategic thinking and have rapid problem-solving skills to effectively handle crisis communications;
  • Handle frequent calls in a professional and positive manner;
  • Fluent in American Sign Language, with an ability to sign clearly and patiently, and in English, with an ability to write and edit quickly and clearly; and
  • Familiar with the deaf and hard of hearing community, its culture and heritage.
REQUIREMENTS
  • Have access to high speed internet and video conferencing at home.

If interested, please send your cover letter, resume, list of references, communication samples, and any other relevant materials to submit@nad.org with the subject “FRONT DESK ASSISTANT INTEREST – [insert your last name]”.

Happy National Nonprofit Day!

HLAA News - August 17, 2021 - 10:00am

Carrie Johnson
Director of Communications
Hearing Loss Association of America

August 17 is National Nonprofit Day! We celebrate, acknowledge and thank all the volunteers in our HLAA Chapters across the country as well as our Walk4Hearing volunteers who make the work we do possible.

HLAA thanks you for helping to advance our mission. We know that hearing health is essential. HLAA will continue to promote events in our online calendar, and we invite you to submit your in-person, virtual and hybrid events to our calendar, too.

At all life stages, communication and good hearing health connect us to each other, our communities, and the world. Don’t let hearing loss limit you — early intervention can ensure that people with hearing loss are able to achieve their full potential. Learn more at HearWellStayVital.org.

For questions or more information, email HLAA at inquiries@hearingloss.org.

Would you like to receive HLAA blog posts like this, and other news delivered right to your email? Sign up here.

Email:

Follow HLAA and “Like” us on Facebook today!

The post Happy National Nonprofit Day! appeared first on Hearing Loss Association of America.

Understanding the Cost of Hearing Aids

HLAA News - August 16, 2021 - 9:45am

Barbara Kelley
Executive Director
Hearing Loss Association of America.
Follow Barbara on Twitter:
@BKelley_HLAA

There are many questions about the cost of hearing aids. This blog post, “Understanding the Cost of Hearing Aids,” by Thomas Powers, Ph.D. provides some excellent information on this issue to help protect consumers who are evaluating their options.

President Biden released an executive order on July 9 urging the FDA to issue the proposed rules for Over-the-Counter Hearing Aids. These devices will be for adults only with mild to moderate hearing loss. While we wait for these rules, people are confounded by the array of products available. Without rules in place, how do consumers know which products will work? Without rules, who will consumers turn to if some of these products are not safe or effective?

As Dr. Powers states in his blog post, “In recent months, 16 State Attorneys General have issued consumer alerts urging citizens to exercise caution when purchasing Direct-to- Consumer hearing products given the growing popularity, availability and confusion about the products. It is important to remember that hearing aids are medical devices that currently must meet FDA standards/regulations to be safe and effective for the wearer.”

Helpful Resources to Further Understand the Issue

Rules are Long Overdue by Lise Hamlin

Are There “FDA Registered” or “FDA Certified” Medical Devices? How Do I Know What is FDA Approved?  From the FDA website

Hearing Aids: Over-the-Counter, Direct-to-Consumer and Connectivity, an HLAA Virtual Convention 2021 workshop with Thomas Powers, Ph.D.

Over-the-Counter Hearing Devices from the HLAA website

Hear well. Stay vital. 8 out of 10 say hearing aids improve quality of life. Stay engaged and do what you love. Check your hearing wellness every year. (Source: Johns Hopkins Medicine) Learn more at HearWellStayVital.org.

For questions or more information, email HLAA at inquiries@hearingloss.org.

Would you like to receive HLAA blog posts like this, and other news delivered right to your email? Sign up here.

Email:

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The post Understanding the Cost of Hearing Aids appeared first on Hearing Loss Association of America.

Action Alert: Medicare Coverage of Hearing Aids–Congress Needs to Hear from You!

HLAA News - August 12, 2021 - 11:27am
  Let Congress Hear from You!

HLAA has been meeting with members of Congress, encouraging them to vote YES! to expand Medicare to include hearing aids and services. New legislation is coming up soon that we hope will include a provision for hearing health care under Medicare. That would mean for the first time, people who rely on Medicare to pay their medical bills would also be able to turn to Medicare to cover the cost of hearing aids and related services.

Let your voice be heard!  

Tell your Senators and Congress members that hearing health care is important to you!

Below is a sample of what you can email to your congressional representatives. Visit their official websites to send your emailed comments. Or visit their Facebook pages. They listen to voters!

Find your representative

Find your senator

Tips for your email. Make your email short and to the point. Emphasize your personal experience with hearing aids, and your support for Medicare coverage of hearing aids.

Dear Senator [name of your U.S. Senator] or Dear Representative [name of your U.S. Representative]:

I am a hearing aid wearer. I understand that hearing aids and hearing health care services may be included in the proposed bills that will expand Medicare. I support Medicare Coverage for hearing aids and related services.

[add your experience – or your family experience – with the need for hearing aids and the experience of paying for hearing aids out of pocket – or use the following suggested text. Some seniors are still working, stress that it affects your job or volunteer activities which is important to your overall health.]

Hearing aids are important to my life because without them, I cannot do the everyday things that I used to be able to do: continuing to work, talking to my grandchildren, enjoying leisure activities with friends, going to the movies, dinner conversation, or watching television. Without hearing aids, I cannot even hear well enough to understand what is being said in my house of worship.

Treating hearing loss is not simply a matter of allowing me to keep up with family events, as important as that is. Hearing loss has been linked to depression, isolation, falls and even dementia. Simply using a hearing aid may just keep me out of the hospital, a rehabilitation facility, even a nursing home. Hearing health is part of overall health.

Being able to purchase hearing aids important to so many people, but seniors on a fixed income must be able to turn to Medicare to have access to hearing aids and hearing health care services. Without Medicare, where can we turn?

I urge you to ensure coverage for that hearing aid and hearing health care services under Medicare is included in legislation that passes this year.

Please let me know where you stand on this important issue. Thank you!

Contacting your members of Congress makes all the difference. Thank you!

If you have questions, contact Lise Hamlin, director of public policy at HLAA, at LHamlin@hearingloss.org.

The post Action Alert: Medicare Coverage of Hearing Aids–Congress Needs to Hear from You! appeared first on Hearing Loss Association of America.

2021

HLAA News - August 11, 2021 - 1:04pm

HLAA is appointed for another term to serve on the Federal Communications Commission Disability Advisory Committee. Representatives are Lise Hamlin, director of public policy and Barbara Kelley, executive director as the alternate.

Kevin Franck, Ph.D., is named chair of the HLAA Board of Directors at the March 55, 2021 Board meeting.  

The HLAA Board of Directors updates its position paper on Free Access to Automatic Captioning for People with Hearing Loss. (March 5, 2021). 

The Walk4Hearing spring Walks are held virtually with cities teaming up on June 12 and 13. The pandemic prevented in-person Walks.  

HLAA received permission from the U.S. Food and Drug Administration to hold a virtual Externally-Led Patient Focused Drug Development Meeting on Sensorineural Hearing Loss on May 25. The result is a video and “Voice of the Patient Report available on hearingloss.org. In addition to sponsors of the meeting, more than 55 organizational partners are listed as those who support future therapies and solutions for people with hearing loss.  Tim we can live link this when the recording is out. 

The HLAA Convention to be held in person in San Diego is cancelled due to the COVID-19 health concerns. Instead, HLAA holds a virtual meeting, June 24-26. 

The post 2021 appeared first on Hearing Loss Association of America.

Motorcycles and Hearing Health

HLAA News - August 10, 2021 - 10:06am

Kevin H. Franck, Ph.D
Chair of the HLAA Board of Directors.

On the Road with Kevin

I like to ride my motorcycle. I’m aware of its risks. In part, because the first thing people tell me when they hear I ride is that they know someone who knows someone who had something terrible happen. This is typically when I change the subject or start talking to someone else. But if we can get past this, sometimes I like to mix my interest in hearing with my interest in motorcycles and talk about another risk – hearing.

Wind is loud – loud enough to damage hearing. Especially on long rides at highway speeds. I take precautions by plugging my ears. I’ve tried all kinds of technology. I’ve used custom ear protection like the kind many people use for hearing aids. These work the best. They are made of a nice firm material that’s easy to wash and tethered together with a cord so less likely to drop when taking them in and out with gloves. They fit me just right and can be worn for long periods of time. I’ve also tried noise-cancelling earbuds. They work pretty well, but the relatively poor, shallow fit makes it quite difficult to put the helmet on and keep them in place. And they always twist and contort when taking the helmet off. But truthfully, most of the time I just wear the cheap foam ear plugs that come in a box of 100. I keep multiple pairs in storage parts of the bikes for when I lose them, or they get too dirty.

When I use these buds, I risk getting a ticket because in some states, protecting your hearing is against the law! Occasionally on long rides I might daydream about going to court. Given my background as an audiologist, I think I could get the case thrown out. I’d make the case that it’s easier to hear the sounds around me when they aren’t masked out by the wind noise. And I’m less fatigued and concentrate better when my ears aren’t under attack.

Protect your hearing! Have fun.

Did you know? 1 in 5 American teenagers now has some kind of hearing loss — and loud noise is the most common cause. Protect your hearing. Learn more at HearWellStayVital.org.

For questions or more information, email HLAA at inquiries@hearingloss.org.

The post Motorcycles and Hearing Health appeared first on Hearing Loss Association of America.

It Seems Everyone Has a Scam These Days

HLAA News - July 27, 2021 - 10:05am

Barbara Kelley
Executive Director
Hearing Loss Association of America.

In the past three months, I’ve had my email hacked, received a text that said my Facebook account would be suspended if I didn’t take some action and had a trickster tell me my Amazon account was hacked and he needed to get access to my laptop. The last one really motivated me to push back, especially with my son telling me, “No, mom! This is scam!” So, I challenged the man who kept going at me until he finally called me a nasty name and hung up. I admit, that was a new experience. And besides, don’t mess with my Amazon account, that’s my lifeline to shopping!

Please beware of these calls, texts and emails. We sent you some information a few weeks ago on how to protect yourself.

While you’re busy protecting yourself against the fraudsters, don’t forget to protect your hearing as well. If you have hearing loss, protect the hearing you have. Noise-induced hearing loss is 100% preventable and 100% irreversible. Remind your kids that loud noises do damage that will come back to haunt them.  It’s tough to get through to our young ones on this issue. They sure can spot an internet scam though!

Did you know? 1 in 5 American teenagers now has some kind of hearing loss — and loud noise is the most common cause. Protect your hearing. Learn more at HearWellStayVital.org.

Barbara Kelley is the executive director of the Hearing Loss Association America.

For questions or more information, email HLAA at inquiries@hearingloss.org.

The post It Seems Everyone Has a Scam These Days appeared first on Hearing Loss Association of America.

Cogswell Macy Act Update 2021

News from NAD.org - July 27, 2021 - 6:29am

We need your support! NAD Education Policy Specialist, Sarah, explains the goals of the Cogswell Macy Act (CMA) and ways you can support deaf, hard of hearing, and DeafBlind students in the U.S.

[TRANSCRIPT & DESC: Sarah stands in the middle of the screen.

SARAH: Hi! I’m Sarah, the Education Policy Specialist at the National Association for the Deaf (NAD). I’m thrilled to chat with you today about an important opportunity for you to support deaf, hard of hearing, and DeafBlind students in the U.S. You may have already seen information about the Cogswell Macy Act (CMA), a bill which the deaf, DeafBlind, and blind communities are trying to pass to become law. Maybe you’re curious for more information, or want to know how to get involved — this video is for you! The NAD has since supported the Cogswell Macy Act since 2012. The goal behind the CMA is to improve services and education opportunities for students who are deaf, hard of hearing, blind, and DeafBlind. I’ll share some important things that this bill includes:

  • Increase training for teachers and other special education professionals so they are qualified to work with deaf, hard of hearing, and DeafBlind students.
  • Require more appropriate and specific data tracking through appropriate evaluations and assessments, which will give us better data and information to best support our deaf, hard of hearing, and DeafBlind students.
  • Encourage states to develop quality improvement services, such as requiring language goals to include measured progress in acquiring American Sign Language (ASL) as well as English, which leads to national expectations for quality services for deaf, hard of hearing, and DeafBlind students.
  • Protection for special education placements for DHH and DB students, including deaf schools and deaf programs for DHH students.
  • Require interpreter training programs to prepare students for the educational interpreting field and move them towards educational interpreting licensure.

Change outdated terminology in current educational law from “hearing impaired” to “deaf, hard of hearing, and DeafBlind.”

I shared a few important things that will positively impact the future of deaf, hard of hearing, and DeafBlind students, we need your help to make these proposed changes a reality! There are several ways you can help!

1. Contact your legislators — your senators and representatives, both. Don’t know who your legislators are, or you’re not sure what to say? Visit CogswellMacyAct.org for guidelines and different examples of what to say.

2. Share information about the Cogswell Macy Act with your friends, family, and colleagues and share information on social media.

3. If you’re involved at a school or an organization, ask them to provide a letter of support and share with your legislators!

Remember, your stories matter and can contribute to a better future for deaf, hard of hearing, and DeafBlind children! Thank you!]

Three New Additions to the NAD Family

News from NAD.org - July 21, 2021 - 9:18am

The National Association of the Deaf (NAD) welcomes three new team members: Andrew Biskupiak joins the Front Desk as a Front Desk Assistant, Sarah Honigfeld as our Education Policy Specialist, and Marlene Valle as our Social Media Contractor. 

Andrew Biskupiak

Originally from Connecticut, Andrew grew up in Maryland. He graduated with Bachelor of Arts degrees in Government and International Studies in 2016, and then obtained a Master of Arts degree in Deaf Studies with a concentration in Cultural Studies in 2020. He enjoys spending his spare time playing volleyball, hanging out with dogs, and watching reality TV.

Sarah Honigfeld

Sarah is a Deaf adult who works as a bilingual ASL-English Early Childhood Education and Early Intervention Consultant. Her preferred pronouns are she/her. Sarah lives in Colorado, where she attends the University of Colorado Denver for her doctorate in Leadership in Educational Equity. She works closely with various schools, community programs, and state agencies to provide bilingual, family-centered programming for deaf or hard of hearing infants and toddlers and their families. Her academic background includes a Masters in School Counseling from Gallaudet University and a Certificate in Infants, Toddlers and Families: Leadership, also from Gallaudet University. Sarah’s special interests include family language planning, ASL/English bilingual programming for Early Childhood, and family centered practices. In her free time, Sarah enjoys exploring the mountains of Colorado with her partner and their rescue dog, Honey.

Marlene Valle

Born and raised in Los Angeles, Marlene graduated in Marriage and Family Therapy at California State University of Northridge (CSUN). She has a passion for traveling, wildlife & nature, human rights, and mental health. Marlene believes in the power of storytelling for social impacts and creating connections between humans around the world. She shares her passions as a content creator and a founder of Mira We Rise, a digital platform where Latine/x Deaf communities and their loved ones share their stories. Marlene loves relaxing in a hammock, reading books, and learning many new things, such as languages.

We are excited to have Andrew, Sarah, and Marlene with us as we continue the hard work ahead.  

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The NAD was established in 1880 by deaf leaders who believed in the right of the American deaf community to use sign language, to congregate on issues important to them, and to have its interests represented at the national level. As a nonprofit federation, the mission of the NAD is to preserve, protect, and promote the civil, human, and linguistic rights of deaf and hard of hearing people in the United States. The advocacy scope of the NAD is broad, covering the breadth of a lifetime and impacting future generations in the areas of early intervention, education, employment, health care, technology, telecommunications, youth leadership, and more.

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